Your forms can be protected in various ways: through Captcha images, IP blocking, country filter or even password protection. Browse through the topics and FAQs below to learn more about form security.
Internet Explorer, Firefox, Google Chrome – these are browsers. Contact us at support@123contactform.com and let us know what browser you are using. We’ll tell you how to enable cookies and make some suggestions on how to avoid the cookie problem. Thanks!
Johan, the CAPTCHA images can’t be changed in terms of colors. What you can do is disable the CAPTCHA verification completely (from Settings -> Security) and use other security measures. For example, you can limit the number of submissions sent from the same IP in a certain period of time. This is also an effective anti-spam solution.
cant put in verification code
Donna, please read the info here: http://www.123contactform.com/docs/security/#i-enter-the-correct-verification-number-but-the-form-does-not-accept-it-why. In short, make sure that cookies are enabled in your browser and, if they already are, delete them.
I can’t access your website,please let me know the process.
Hanny, where are you located and what is your Internet Service Provider?
I’m on your site under Jewelry and when you click on my banner someone elses site comes up.
Sissy, can you please elaborate your request and send it to support@123contactform.com? Thank you!
message did not go through.
Dianne, can you please tell us what the URL to your form is? Thanks!
How do you enable cookies?
What/where is a browser?
Internet Explorer, Firefox, Google Chrome – these are browsers. Contact us at support@123contactform.com and let us know what browser you are using. We’ll tell you how to enable cookies and make some suggestions on how to avoid the cookie problem. Thanks!
I have no understanding about cookies. Make life more easy, please.
Technically, cookies track users’ browsing activity. Are you a form user or the form owner? Please contact us at support@123contactform.com with the answer to this question and we’ll provide indications on how to solve the problem. Meanwhile, here are some useful details: http://www.123contactform.com/docs/security/#i-enter-the-correct-verification-number-but-the-form-does-not-accept-it-why.
verfication no always coming wrong but am typying correct no
Gopalan, please follow the guidelines presented here: http://www.123contactform.com/docs/security/#i-enter-the-correct-verification-number-but-the-form-does-not-accept-it-why and contact us via email if the problem persists.
Iam putting in the numbers they say and it keeps coming up saying it isnt right thanks
Leanne, please follow the guidlines here: http://www.123contactform.com/docs/security/#i-enter-the-correct-verification-number-but-the-form-does-not-accept-it-why.
I want to remove the color from the captcha… How?
Johan, the CAPTCHA images can’t be changed in terms of colors. What you can do is disable the CAPTCHA verification completely (from Settings -> Security) and use other security measures. For example, you can limit the number of submissions sent from the same IP in a certain period of time. This is also an effective anti-spam solution.