Submissions

 

Introduction
Your form submissions are stored on our servers and are available to you in the Submissions section. This is where the information provided by your submitters is centralized, so that you can get an overview of the submission status, analyze individual entries and manipulate all data.

 

View, filter and sort submissions
Submissions are listed in a table, one per row and with form fields as columns. To select a form submission entry, simply click on it and its background will turn light blue. Use the Select All or Deselect All buttons to select / deselect all form entries and the Delete button to remove one or more submissions from the table. The View link opens a submission lightbox that shows submission content separately and from where you can resend or print that specific submission.
To sort submissions by date, reference ID, country or IP, click on the respective title cell. You can filter submissions by keyword using the box at table bottom. Type in the word you’re looking for, choose the form field where the search should be made and press Enter on your keyboard. Only the submissions containing that word will then be listed in the table. In this subsection, you can also set the submissions table to display 10, 15, 20, 30 or 50 entries per page.

 

Customize view
When some of the form fields are more relevant to you than others, you can choose which ones are displayed. Click on the arrow in any title cell and check or uncheck form fields in the list that appears. The submissions table will adjust its structure accordingly.

To resend a submission entry to your email box, click on the View link and press Resend in the submission lightbox. To create a printer-friendly version of the submission entry, press Print in the submission lightbox.

To export submissions, click on Export to CSV in the main view. When exported to CSV, form submissions become tabular textual data that can be read in text editors. For example, you can download Excel tables containing your form submissions.

To see all of your submissions, go to My Forms, click on your form and then on the Submissions link. Use the navigation arrows at table bottom to go through all form submissions.

 

What to do about my 100 submissions limit?
Basic plans give you access to 100 submissions per month. Once you upgrade, you will be able to receive and view an unlimited number of submissions.

 

How to export all of my submissions to CSV?
In the Submissions section, click on Export to CSV to download the CSV file containing all form submissions.

 

Do you store the messages that I receive?
We store the messages that you receive only if you want us to. We will never read your messages, as you have already found out in our Terms of Service. Message storage is meant to help you keep track of the messages you receive. You can find the submissions for each of your forms listed in the Submissions sections.

 

How to print form submissions?
If you want to print form submissions, go to your Submissions section, click on View for any of your form submissions and click Print in the lightbox that shows up.

 

I get broken characters in my CSV file. How to fix this?
If characters are broken in your CSV file when you export submissions, open the file with Notepad++ and, in the top menu, click on Encoding. The option selected is UTF-8 without BOM. Select Encode in UTF-8 instead. Save the file, then open it normally.

 

How much storage space do I have?
The space that you’ve got to store the files uploaded by form users depends on the service plan you are on: Gold – 500MB, Platinum – 2GB, Diamond – 10GB. You can find more details in our Features Matrix.

 

How to limit the total number of submissions the form can receive?
You can limit the number of submissions a form can receive in your SettingsSecurity section. Tick the option Limit the total number of form submissions to and then specify the maximum number of submissions that you want to accept for that form.

 

How to limit the number of participants at an event?
If you want to limit the number of submissions the form can receive, not by form entries, but by the number of registered participants (which is greater than the number of submissions), drag a Number field in the mainview of your Form Editor. Click on it to open its Edit Field panel on the left side of the page.

Tick the checkbox Limit submissions by input values. Two new boxes will show up: Current Value and Maximum Value. Current Value will be updated with every form submission. You don’t need to change anything about it, not now, not ever. In the Maximum Value box, type the maximum number of seats available at the event. (Of course, this feature can be used for other purposes, as well.)

The participants limitation is now set up. In addition, make sure that form users will type in this field the total number of people they register through the form. To do this, use the Field Label and Field Instructions, that can be adjusted in the Edit Field panel, as well. Have the label say How many people do you want to register for the event? and the instructions This is the total number of participants, that includes yourself.

When the maximum number of participants is reached, the form will be deactivated automatically.

 

Can I get the percentage of correct answers in a quiz-type survey?
Yes. You can create a quiz-type survey and receive the percentage of correct answers at every survey submission. To do this, go to you Form Editor. For Radio buttons, Dropdown lists and Likert scales, in the Edit Field panel, click on Show advanced options. Then select the option that will be considered correct. At each survey submission, you will receive the percentage of correct answers in the notification email.

2 thoughts on “Submissions

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