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Terms and Conditions

PAYMENT TERMS & CONDITIONS:
A tax invoice, including our banking details, will be issued once your completed registration form has been received. Payment is due on receipt of invoice but longer payment terms can be arranged. Should end2end Academy not receive payment for the training from the organisation, the individual who attended the training will be liable for payment.

CANCELLATION AND TRANSFER POLICY:
Full refund for cancellations received two weeks prior to the course. A substitute delegate is welcome for delegates who have already booked and paid. Should a delegate not arrive for the training on the day that course commences, a no-show fee of 100% will be charged. Requests to postpone course attendance must be received in writing at least 3 full working days before course commencement otherwise a late postponement fee of 20% will apply. Only one postponement allowed and transfer to be utilised within 6 months of the original course date. end2end Academy reserves the right to cancel the event, in which case delegates will be refunded in full.

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