Bill Mace Homes Representatives are available from 8 am to 5 pm from Monday to Friday. Most requests will be addressed within 24-hours, if photos are provided.. Fill in our work order request form with the work you need done and we will schedule a technician. This work order request form is not built for emergencies. In case of an emergency, contact us at 931-551-7751 .
Requester's name
Requester's email
LOT # & Subdivision ( 123 AUTUMN CREEK)
Closing Date
Street Address
Phone
AREAS OF CONCERN
DESCRIPTION
PLEASE LIST ITEMS THAT NEED TO BE ADDRESSED. INDIVIDUALLY- pLEASE BE SPECIFIC AND INCLUDE PHOTOS FOR EACH ITEM. *NOTE : IF YOU HAVE ITEMS LIKE STRESS CRACKS AND NAIL POPS , THOSE ITEMS DON'T HAVE TO BE PICTURED INDIVIDUALLY BUT THEY DO HAVE TO BE MARKED WITH BLUE TAPE INDIVIDUALLY. PAINTERS AND DRYWALL TECHNICIANS WILL ONLY TOUCH UP AREAS THAT ARE MARKED.
Attach Photo
Add files
Add folder
Drop files anywhere to add
I have read my warranty manual and completed appropriate troubleshooting.
Yes
N/A
I understand that all areas must be marked with blue tape.
Yes
We will schedule our next available appointment based on your availability. We require someone over the age of 18 be present during all repair appointments. Repairs must be signed for.
Available Days for Appointments
Check all that apply
Monday
Tuesday
Wednesday
Thursday
Friday
Available Times
9am-12pm
12pm-4pm
SOMEONE FROM OUR OFFICE WILL CONTACT YOU BY EMAIL WITHIN 48 HOURS.
Terms of Service
I understand that this is a request for an appointment. By checking this box, I am stating that I have followed all troubleshooting requirements and believe that the concerns stated herein are covered under my builder's warranty. All warranty requests must be reviewed and approved. I understand that by requesting an appointment , I am agreeing to any service fees incurred due to failure to troubleshoot, failure to maintain, misuse or neglect. Your warranty only covers workmanship or manufacturer defects. As outlined in my walkthrough, I understand that the following: LANDSCAPING, DECKS, CONCRETE, LIGHT BULBS, FLIPPED BREAKERS, CLOGGED DRAINS, are not covered under warranty, and may be subject to technician service fees for materials and labor. APPLIANCES AND HVAC warranties are managed through their individual manufacturers.
Submit Warranty Request Form