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Cancellation Survey
Thank you for using our service. We would highly appreciate if you would take the time to fill our cancellation survey. This would help us improve the service.
How long have you been using the service?
Less than a month
1-6 months
7-12 months
1-3 years
Over 3 Years
How often did you use the service?
Once a week
2 or 3 times a month
Once a month
Less than once a month
What was the main reason for canceling the service?
No longer needed it
It didn't meet my needs
Found a better alternative
Found a cheaper alternative
Quality was less than expected
Ease of use was less than expected
Access to the service was less than expected
Customer service was less than expected
Other
If other reason, please specify:
Overall, how satisfied were you with the service?
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
Definitely
Probably
Not Sure
Probably Not
Definitely Not
Will you use the service in the future?
Will you recommend our service to others?
How can we improve our service?
Verification No.
