Web form autoresponder

Create free web forms with custom autoresponders as easy as 1-2-3 using 123ContactForm web form creator with build-in autoresponder scripts

Custom Web Form Autoresponder

Web form autoresponder - a quick way to build a professional relationship with your customers


A customer who fills your contact form expects a fast answer. But what happens when you are on vacation or out of the office for the rest of the day? The easiest way to notify that customer that you are missing is to send him a message and tell him that you will answer when you're back. But how to do that automatically, because you're not there to send that email. The answer is simple: use an autoresponder.

An autoresponder is an automatic reply that will include a message from you, such as: "I'm not at the office right now, I will get back to you tomorrow morning". Some people also include phone details so that urgent messages can still reach them.

Email form autoresponder script


Some servers allow you to install autoresponder scripts. But they require a certain degree of technical knowledge. If you also have a self-designed email form, you can search and add an autoresponder script (search for some freebies that will do the trick). However, you have to know PHP at least at basic level. A simpler solution would be to use our web forms.

Using 123ContactForm you can create web forms with autoresponder without having any technical knowledge at all. Furthermore, you can make a different autoresponder for every occasion: out of the office autoresponder, on vacation autoresponder etc.

Email Form Autoresponder Script
HTML/CSS Web form Autoresponder

Benefits of using web forms with autoresponders powered by 123ContactForm

  • you don't need any technical experience
  • it doesn't require any server side script installation
  • it will help you reply automatically to your customers when they fill your web form
  • you can use a different autoresponder for each form
  • you can send custom autoresponders based on submitted content
  • you can manage your autoresponder from your user control panel with just a few clicks
  • at the end, all you have to do is copy and paste the final HTML form code on your website

How to make an autoresponder for your web form

Follow the short tutorial below to create your autoresponder.

  1. Log in into your 123ContactForm account and go to My Forms
  2. Select your form and click on Settings
  3. In the Notifications section, scroll down to Form User Options, tick Send a confirmation message to the sender (autoresponder) and click on the Customize button.
  4. The above step will open a customization lightbox where you will edit your autoresponders
  5. Press Create New to create a new autoresponder (or Edit to customize an existing one)
  6. Tick the HTML box and insert HTML/CSS code within your autoresponder or use the provided HTML editor to add code to your confirmation message
  7. When you are done, click on the Save button, as shown in Image 2
  8. Back to Form User OptionsAutoresponder, select - in the dropdown list - the autoresponder that you want to use
  9. Press Save changes on top of the page to save the new settings

Image 3 shows the usage of custom variables in a web form autoresponder. This way, you can create personalized autoresponders, that have a great impact on customers.



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Image 2

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Image 2

How to set up rules for your web form autoresponders

You can create several web form autoresponders and set up rules that will associate confirmation messages with the characteristics met by submitted content.

For example purposes, let's say that your submitter types 'Paris' in the city field. One of your web form autoresponders can contain the text 'Say hello to the Eiffel tower for me!' and will be sent to submitters living in Paris.

To add rules to your web form autoresponders, follow the steps below:

  1. In SettingsNotifications, go to Form User OptionsAutoresponder and tick the checkbox
  2. Select in the dropdown list (Autoresponder) your default autoresponder (the one that will be sent if no particular rule applies to submitted content).
  3. Press Customize to visit your Autoresponder Manager, in case you want to edit your confirmation messages
  4. Go to SettingsRules and select the Autoresponder Rules tab (Image 1)
  5. Press Add Rule to enable autoresponder rules.
  6. Add a new rule
  7. Establish the condition that will trigger reply changes (e.g.: If Address - City is Paris)
  8. Press Continue
  9. Select the autoresponder message that will be sent when this condition is met (e.g.: Then use confirmation message Say hello to the Eiffel tower!)
  10. Hit Finished to save settings.
  11. To edit an existing rule, simply click on it
  12. To remove a rule, select it and press Delete.

If you haven't already got an account on 123ContactForm, click on the button below to register for free and get your web form autoresponder script in seconds!