Predefined phone number fields automatically format the phone number field in a way that’s easy for users to fill. The field is organized into the familiar three boxes, yet the entered data comes back to you as one phone number.
That’s all well and good as long as your customer’s country phone number format matches the predefined fields in your web form builder. Otherwise, user frustration arises from forcing numbers into ill-suited boxes.
Form abandonment due to mismatched phone formatting is real! That’s why we are continuing to expand the Number Format menu to help users feel at home on our web forms.
Go to your Form Editor and add a Phone field. In the Edit Field panel on the left side of the page, select your preferred format. To reduce confusion, use the Field Instructions to leave prompts such as country code and area code.
Here is our growing list of phone number formats. Please note that the listed countries are only examples and may not be the only countries using a particular format.
2-2-4: NN-NN-NNNN (e.g. Denmark)
2-4-4: NN-NNNN-NNNN (e.g. France, Australia, Brazil)
3-3-3: NNN-NNN-NNN (e.g. Poland, Spain)
3-3-4: NNN-NNN-NNNN (e.g. US, Canada, Mexico)
3-4-4: NNN-NNNN-NNNN (e.g. Sweden)
4-2-8: NNNN-NN-NNNNNNNN (e.g. The Netherlands, Switzerland)
4-3-4: NNNN-NNN-NNNN (e.g. Quebec, UK)
4-3-6: NNNN-NNN-NNNNNN (e.g. Romania)
4-3-7: NNNN-NNN-NNNNNNN (e.g. Italy)
4-4-6: NNNN-NNNN-NNNNNN (e.g. Germany)
If you don’t see your country’s phone number format above, let us know in the Comments section. Read more about custom formatting the phone field.