Let’s get real. It’s pretty hard to get your users overenthusiastic about filling out web forms. But you can start by offering a worthwhile experience and get them to click that “Submit” button. In order to achieve this, there are several things to take into consideration and web form validation is one of them – a step that can influence user experience, speed up form filling and ensure that the information provided is correct.
The typical validation steps are like this – user fills out the form, presses the “Submit” button and “ta-daa!” feedback shows up stating if the user did a good job or if the validation failed. On this matter there are all sorts of web forms out there that behave like you needed a special diploma in form filling in order to understand and fill out correctly from the first time. So frustrating. Feel that drop-out rate coming round the mountain? What to do?
The labels you create should describe what information needs to be entered in the input field. As simple as this. Don’t give in to the temptation to leave out labels and use default value instead (a placeholder). A placeholder is a good hint but once the field is clicked they’re supposed to disappear, leaving your visitors in the blank, away from the field context. So, labels + placeholders = user-friendly love.
A web form with no clues for the required/optional information is confusing and could turn your visitors wondering what information to provide or to skip. A wise thing to do is make sure you place a note at the top of your web form that indicates that fields marked with * are required. This a quick way for the user to evaluate the needed time for filling out your web forms.
Field instructions give the user additional hints on what data to provide, clearing away the risks of further errors. When you get to the step of phrasing them, play the brief and descriptive card. No space for inserting your value proposition here. You can opt to show them on click or by default.
Besides ensuring all the necessary user information is provided, web form validation needs to make sure that all this data is entered in the correct format. With field validation you can determine the type of input accepted for the field, be it numeric, alphanumeric or you name it. If the information is not in the correct format, users should be informed and correct format should be suggested.
At this point you can’t go wrong if you use the common colors – red for errors, blue for instructions, yellow for warnings and green for confirmation. To customize that you can simply go to your 123ContactForm dashboard, select your web form → form settings → themes and pick the right color for your form messages.
When form filling problems appear aboard, error messages should come in and rescue the day. When setting up that part you should have in mind three important things – list all errors, point out exactly where the errors are, briefly explain how those errors can be fixed. Sounds daunting? Well, breathe-out, ‘cause you can easily automate this process in your 123ContactForm dashboard. Along these, here are several possibilities for showing error messages:
– at the top of the form, as a quick summary
– changing the color of labels where validation failed
– adding a message on the error field – e.g: This field is required
Try to avoid single error pages or pop-up windows. The’re annoying and require extra effort to memorize and apply the feedback. Last but not least – don’t forget to notify users when the form was completed successfully.
So take your form out for a serious tuning – it’s easy as easy as 1, 2, 3 and as effective as can be. Let us know about your experience with this process.