Setting Up Your Form

setting up your form on 123contactform

Changing form settings around is a great idea for better interaction with your audience. While the default options might get the job done, it’s worth going the extra mile to create a more pleasant experience for all of your users. Let’s take a look at the different options you’ve got, and some tips on how to optimize them properly.

setting up your form with notifications

Notifications. What are they? Whenever someone submits a form, two messages are sent out – one to the user, and one to yourself, which are called notifications. Through this tab you can change how notifications behave, and how they look on both ends.

  • Add the email address you wish to receive notifications. Multiple emails can be inserted.
  • Change the message and header to easily recognize the message in your inbox
  • The footer can show the entry ID and the IP which sent it, in order to have more info about your respondents
  • You can also opt to have responses sent as PDF attachments.

Thank You Page. After the form has been submitted, the user will see a Thank You message. There is a handful of tweaks that you can apply to your Thank You page to customize your forms flow.

  • Change the message shown for a more personalized interaction with the user.
  • Send the user to a specific website through the redirect to web page option.
  • Depending on your forms and needs, charts can be a fun way to show the user how he compared to the other people that completed the form. Check the show report option for this.

Themes. We all like a little color in our life, so take a moment to design your form’s theme. This comes in really handy in case you want the form to blend in on the webpage you’re adding it to. Read more in our documentation about form themes.

Applications. Have some apps which you use for your work? Then integrate them using the 30+ integrations on this page. It’s a real time saver for registering leads for your marketing & sales efforts, save files on a cloud platform or sign people to your event.

setting up your form with integrations

Payments. Having an online store highly increases the reach of your business, so consider adding a payment form to collect payments directly through your website. You’ve got a lot of stuff here, such as price calculation, choosing payment processors and getting notifications, so we’ve made a dedicated guide for using payments.

setting up your form with payments

Rules. Cluttered forms are no fun, so consider showing/hiding certain questions based on your respondents answers on the form. Rules help you change the visibility of certain fields based on answers checked in the previous questions.

setting up your form with rules and logic

What can you do with rules?

  • Hide certain fields if they don’t apply to the user. For example, if the user checked is not married, then consider not showing the question date of marriage.
  • Show more questions related to a specific topic, when it’s applicable. For example, if the user checked he has attended a particular event in the past, consider asking only then more details about it to learn about his past experience.
  • Choose what autoresponder template to send based on the form submitted.
  • Redirect respondents to a specific page based on their answers.

Security. Through this tab you can change permissions and add filters to your form in order to keep unwanted visitors away.

  • If you only want only unique entries, then check the limit submissions from same IP option.
  • You can block certain countries’ IPs from submitting the form. It’s useful for order forms which have shipping details, or market research for a specific location.
  • Keep uploads private by checking the only visible with a password option.

Translations. If you’re expecting users from different countries to submit your form, then add a different language from the list. This makes the respondent’s life easier by not struggling with a language they do not manage quite well.

Advanced. Here you can find miscellaneous options.

  • You can let respondents save and continue a form by checking save submissions for later. Comes in handy if the form is really long.
  • Keep unwanted responses from popping up by adding submission approval.
  • Add custom JS for more advanced customization.
  • Make the form printable by adding a print button to your form.

You’ve now covered the most important settings you can find under the Settings tab. Make sure you know everything about how to create and how to publish your form. If some are still not clear, then don’t hesitate to contact our dedicated support team with any questions you might have. Leave us your comments below! What do you think about your form’s Settings?

123ContactForm
123ContactForm
Optimizing business procedures and improving digital communication through web forms, surveys, polls and online quizzes.

19 Comments

  1. HH says:

    How do I create a model.

  2. carlos merida says:

    Gracias por enviarme toda esta información. 1) Los felicito porque ahora podré tener un Formulario completo y disenado a mi agrado. 2) Agregar el Wix booking es muy importante, que facilitara a los clientes escoger fecha y no perder tiempo. 3) Estoy feliz y en unos días haré un Formulario, con un encabezado distinto, acorde con la página dirigida para cada local. Y que llegue a un solo correo, así yo los archivos como corresponde. 4) E. Espero que con la ayuda del Formulario 123. podré aumentar eventos. Eso me permitirá adquirir un servicio Premium. Yo puedo colaborar enviando informes de los resultados del Formulario 123.
    Muchas gracias,

  3. Marianne Galperin says:

    Hi! how can i upload a questionnaire built in excel to a form? is there an easy way to import and then to edit one by one? Thank you!

    • Romi Catauta-Toma says:

      Hi, Marianne,

      For the moment, we do not provide a feature to import forms created in Excel. However, you can recreate the form using our service and import previous data in the Submissions section from a CSV file. In short, from the Submissions section click on the Import button, upload the CSV file, then map the form field with the corresponding data in the CSV file.

      Have a great day ahead!

      The 123ContactForm Team

  4. Troy Lattouf says:

    Hi using 123 forms for party books and all works great but your missing 1 thing!

    Calendar booking form like Wix Bookings. Currently for my party bookings our customers have to view our calendar busy timeslots to see what’s already booked. If you could implement a booking feature which can show the calendar and time slots available that would be great!

    • 123ContactForm says:

      Hello,

      Thank you for reaching out to us.

      We are constantly working on improving our platform, and adding new features.

      Your suggestion is very interesting, and we will definitely consider it for future modifications.

      Feel free to contact us if you need any assistance with your forms.

      Have a great day!
      The 123ContactForm Team

  5. Rune A. Harden says:

    Thanks
    How can you det up a for which also has a combined it with a questionnaire, to find out in more deilail about customers needs and specifications.

  6. Alina says:

    Hi Claudia,

    I upgraded my account in order to use File Upload feature. Yet after testing the feature i still can’t find where these uploaded files go to..
    Also could you please let me know how i ca change AUTORESPONDER email subject that is send as confirmation email to the sender? So far it’s saying [Auto-Reply] [Contact & Lead Form]. Thank you.

    • Hi Alina,

      Each uploaded file is located in the My AccountUploads Manager section of your 123ContactForm account. After you’ve logged into your 123ContactForm account, click on the My Account button on top of the page.
      Here you’ll find more information about managing File Uploads: https://www.123contactform.com/docs/how-to-manage-file-uploads-from-online-forms/

      And in order to change the autoresponder email subject you need to go to SettingsNotificationsForm User Options and tick the option Send a confirmation message to the sender (autoresponder). Now, to create or edit autoresponders, press the blue, Customize button.

      If I can help you with anything else, just let me know 🙂

  7. Rahul Rao says:

    Hello, After the users fills the contact form and sends the form, there is a thank you message after it. Can we personalize it such that we can thank the person with his/her name itself?

    • Olivian Stoica says:

      Hello, Rahul!

      I apologize for replying this late. Regarding your question, you can easily personalize the Thank You message as follows:
      1) Go to the SettingsThank You Page section of your form.
      2) Select the option Show HTML block and use the dropdown to insert the name field from the form.
      3) Save.

      For more assistance, our customer support specialists will gladly aid you at support@123contactform.com

      Thanks.

  8. Felycia McSwine says:

    I am trying to add a wish list form and I am not sure how. Can you please help walk me through those steps?

  9. tracy elliott says:

    How do I make changes to my form?
    My form is for a person offering to give talks to different societies.
    I have added fields such as Subject, Length of presentation, Location.
    I forgot to add a “contact speaker” field to it.
    How can I do this please?

    • Hi Tracy,

      Go to My Forms, choose the form you need to change, hover over it with the mouse and click Edit Form. Then you can go ahead and add the “Contact speaker” field 🙂

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