Emphatic and great product connoisseurs. Not only that they know our product by heart, but their human relations and communication skills are excellent. They always take the extra mile to engage our customers. As they’re constantly searching for solutions to our clients’ problems, you’ll see them entering and going out from all our offices.
Not only is the environment all that one could wish for, but the work itself is extremely fun. Getting to know your users and talking to them has proven to be very enjoyable.
I have worked in many support environments, but none like 123ContactForm. Communicating with the users provides us with many points of view over their needs and over the businesses they are running.
The best part when working with people is that you feel like your work is appreciated. Not only they can learn from you, you can also learn from others. As for the team I am part of, it's the first place for me where everyone cares for each other.
Pure perfectionists. Implementing new ideas is never enough. The department’s role is to make sure that we’re doing the right things, the right way and that the established standards such as reliability, usability and performance are always met. The team never compromises over quality and efficiency and they’re a catalyst for change and improvement.
I love working in the QA department because I want to offer our clients the same efficiency and reliability I expect from products. I like big projects because these challenge you to find more complex test cases.
Working in the Quality Assurance department is very exciting, I never get bored testing because there are new interesting features being implemented almost all the time.
It is awesome, really. The work we do, the colleagues, the work environment - the best in the industry.