Create & Publish

How to set a default country in my Address field on 123FormBuilder?

You can establish what default country appears on your form in the Address field. Add/Click on your Address field and in the left side… Read more

How to use images as options in a multiple choice field on a 123FormBuilder form?

Great news, you can use images as options in a single or multiple choice field starting from Gold plan! All you have to do… Read more

I get an error in my headline/HTML block of my 123 form. Why?

The most common reason why the form headline or an HTML block freezes and can't be edited at all in the form builder (sometimes… Read more

On 123FormBuilder, I get the error The set of choices must be unique. What to do?

You might encounter this error “The set of choices must be unique” when customising Single choice, Multiple choice and Dropdown. The reason of this… Read more

Importing forms from JotForm

When you are switching to another form building service, you don't want to spend hours recreating all your web forms. 123FormBuilder (an alternative to… Read more

How to Set Multiple Fields on the Same Row in 123FormBuilder

You can incorporate more than one field in the same row using our form builder. This feature helps you structure forms precisely as you… Read more

Star Rating on 123FormBuilder forms

You can use the Star rating field to get feedback on your products/services from your respondents. In the Submissions section of the form builder,… Read more

Can I place the label inside the field?

The label of a field can have different placement - you can place the label/field name inside the field, this making the form compact.… Read more

What are form field instructions?

Form field instructions are the extra information you can add to a form field. This way, you can provide more context for your respondents.… Read more

What features does each 123FormBuilder plan offer?

123FormBuilder is a user-friendly web form & survey builder for any type of business. There are four native service plans and custom corporate plans… Read more

Diamond Plan Features

Take your forms to the next level with 123FormBuilder. In this article, we present all the features provided by the Diamond plan. Account Features… Read more

Platinum Plan Features to Build Your Forms

With 123FormBuilder, you can easily create complex forms to boost your business and collect data. There are different subscriptions types that you can choose… Read more

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Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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