Form Configuration

Do custom notifications work with the resend option?

Custom notifications work together with the resend option. All form recipients will receive your resent email templates. You can choose to resend any of… Read more

Email automation and trigger-based notifications

Trigger-based notifications are great to empower your business. Emails are triggered by a specific action made either by a user or recipient. One of… Read more

How do I remove the verification number on my 123FormBuilder form?

If you want the verification number/Captcha to never be displayed, all you have to do is to go to Security → Captcha settings and select the… Read more

How many email notifications are delivered per day from 123FormBuilder?

Each online form you build with our form creator will send the email notifications of the first 1000 submissions made that day. This includes… Read more

How to add a custom sender address to an email notification with 123FormBuilder

With our form builder, you can easily set up your email notifications and customize your messages. By default, we send email notifications from noreply@123formbuilder.com.… Read more

How to add JavaScript code to the Thank You page on 123FormBuilder?

If you want to add Javascript code to the Thank You page of your form, you can do that in the Advanced → Form… Read more

How to add quiz score to custom email templates?

When using quiz form on your 123FormBuilder account, you can opt to add the quiz score of each submission to any custom email templates.… Read more

How to customize the Thank You page in 123FormBuilder?

You can easily customize the Thank You page by accessing the Form Editor of your online form. From the left side panel, click on… Read more

How to include images in email notifications for your 123FormBuilder forms?

Make your emails stand out by adding images to them. Follow the steps below to successfully add an image to the email notification of… Read more

How to include timestamps in emails with our Reference ID feature on 123FormBuilder

A timestamp is a sequence of characters or encoding information that details the date and time an operation was made. You can include timestamps… Read more

How to limit the total number of submissions the form can receive on 123FormBuilder?

You can limit the number of submissions a form can receive in your form's Security section within the form builder. Tick the option Limit… Read more

How to make your forms GDPR compliant with 123FormBuilder

As you all know, the GDPR laws apply to all organizations that process the personal data of EU citizens, even when not operating in… Read more

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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