Form Configuration

How to pass the Reference ID to the redirect URL in 123FormBuilder?

Each submission can have a unique Reference ID that can be enabled in the Advanced → Submissions section of your form within the form… Read more

How to pass input data from one form to another form with 123FormBuilder

There are cases in which you want to redirect users from one form to another. The two forms may contain common fields and you… Read more

How to send notifications in HTML format or as plain text on 123FormBuilder

You can set up all of your notifications to be sent in HTML format or as plain text in the form builder. This includes… Read more

How to set up the Header of your email notifications on 123FormBuilder?

When editing your form's Emails within the form builder, you can customize the way email notifications arrive in your Inbox after each form submission. You… Read more

How to set up the Body of your email notifications for your 123FormBuilder online forms?

In the Emails section of your form within the form builder, you can create and customize new email templates. This way, you have control… Read more

How to set up the Footer of your email notifications on 123FormBuilder?

In this article, you will learn how to customize the footer of your email template within your 123FormBuilder form creator account. When you open… Read more

How to use conditional logic to show/hide form fields on 123FormBuilder?

To use conditional logic to show or hide form fields, go to the Rules section of your form within the form builder. Tick the option… Read more

How to track 123FormBuilder form conversions with Google Ads

Google Ads (formerly known as Google Adwords) is an effective tool to create successful marketing campaigns. It helps you monitor your success and double… Read more

How to use the operators greater than and less than in form rules on 123FormBuilder?

Field rules accept the operators greater than and less than. They make form branching a lot faster to set up. Let's take an use… Read more

I enter the correct verification number, but the 123FormBuilder form does not accept it. Why?

In some browsers, the verification code, even if typed correctly, is not accepted. To solve this, make sure that cookies are enabled in your… Read more

Insert Google Calendar invites in your form’s email notifications

123FormBuilder comes equipped with a wide range of features for creating powerful forms and is the go-to solution if you want to generate leads,… Read more

My custom email template does not work on 123FormBuilder. Why?

There are two main reasons why email templates might look weird in your inbox: 1. Form fields have been changed. When building a custom… Read more

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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