Knowledge Base

Can I recover deleted forms?

Yes, you can recover your deleted web forms, but only if your account is using one of our native paid subscriptions. We can recover… Read more

Can I limit the number of choices selected in a Multiple Choice field on a 123FormBuilder form?

Yes, you can set a maximum number of choices for your Multiple choice fields. In the form builder, click on the Multiple choice field. From… Read more

Can I set a default value for a choice form field in 123FormBuilder?

Default values can be set for Single choice, Multiple choice, and Dropdown fields on your form. After you’ve typed the options in the Choices section,… Read more

Can I set form emails to display my own timezone?

Yes, you can set your own timezone in your form builder account. Go to My Account → Change Account Details. In the dropdown labeled… Read more

Can I take form submitters to a page on my website after they have filled the form?

You can easily redirect your respondents to a page on a website after they have filled out the form. In Form Editor, click on… Read more

Can I use Sisow as a payment processor on my form?

Yes, you can integrate your payment forms with Sisow. Sisow supports iDEAL, DIRECTebanking, MisterCash, Webshop Giftcard, Podium Cadeaukaart. Setting up your Sisow integration 1.… Read more

Can my visitors upload files using my contact form on 123FormBuilder?

Yes, your visitors can upload files using your contact form. Use the File upload field to receive files from your website visitors. Go to the… Read more

cPanel

With this plugin, you can access the login page of 123formbuilder.com directly from your cPanel account, where you can create your form and get… Read more

123FormBuilder and Constant Contact Integration

Email marketing campaigns allow you to connect easily with customers. With Constant Contact, you can create effective email marketing campaigns quickly. The only thing… Read more

The submission set to be delivered after payment does not arrive on 123FormBuilder. Why?

Sometimes, when creating and using PayPal order forms, when you send an email after the payment, the submission does not arrive in your inbox… Read more

Customize translations on your forms

Whenever you want to change a text or system message, you will need to customize the forms translations. To start, from the Form Editor… Read more

[AppExchange – 123FormBuilder] Duplicate management when creating records

Duplicate records cause trouble for the business, as well as the admin. Clients may get angry if multiple sales reps contact them with the… Read more

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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