Knowledge Base

How can I place labels on top of fields?

You can change the label placement for the entire form with the click of a button. Go to Design and expand the Fields section.… Read more

How can I request matching input in two different fields in 123FormBuilder?

Sometimes, the input provided in two form fields must be identical; for example, when you are asking users to provide and confirm their email… Read more

How do I remove the verification number on my 123FormBuilder form?

If you want the verification number/Captcha to never be displayed, all you have to do is to go to Security → Captcha settings and select the… Read more

How to add a mailing list opt-in checkbox to my 123FormBuilder form?

After you've integrated your form with ActiveCampaign, AWeber, VerticalResponse, Top Producer, or iContact, you can add an opt-in checkbox to your form. This way,… Read more

How to add a Reset button to the 123FormBuilder form?

The Reset button clears user input and allows users to start over. To add this option to your form, access the Editor and click on… Read more

How to add JavaScript code to the Thank You page on 123FormBuilder?

If you want to add Javascript code to the Thank You page of your form, you can do that in the Advanced → Form… Read more

How to adjust the form width on 123FormBuilder?

To adjust the form width, go to Design and expand the Layout section. Here you can adjust the form's and the page's width, their padding… Read more

How to create prefilled hidden form fields on 123FormBuilder?

Setting up prefilled hidden form fields is a two-step process in our form builder. First, prefill the fields. Then, hide them. 1. Prefill form… Read more

How to change the name of my 123FormBuilder form?

Changing the name of a form couldn't be easier, and you have two options available to do so. The faster way would be to… Read more

How to downgrade the 123FormBuilder application for Wix?

If you need to cancel the subscription for the Wix Starter Plan, the upgraded version of the 123FormBuilder app for Wix, follow the steps… Read more

How to edit the Submit button in my Form Editor on 123FormBuilder?

To edit the Submit button, go to the Form Editor of your form within the form builder and click on the Submit button area.… Read more

How to limit the number of times an option is selected in your 123FormBuilder form?

For fields that are based on a choice selection (Single Choice, Multiple choice, Dropdown) you can set a limited number of selections accepted. Click… Read more

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Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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