Knowledge Base

Should I send email notifications in HTML or as plain text on 123FormBuilder?

The difference between HTML emails and plain text emails is the fact that the former contains HTML code + text, whereas the latter contains… Read more

123FormBuilder and Stripe Integration

The 123FormBuilder – Stripe payment integration provides an extremely easy way to collect payments with your online order form. The best thing about Stripe… Read more

Theme settings on your forms

There are various theme options in our online form designer. Basically, you can change just about anything on your web form, from text font… Read more

123FormBuilder and VerticalResponse Integration

The VerticalResponse integration allows you to send data submitted by form visitors to your VerticalResponse lists. Before setting up the integration, contact VerticalResponse and… Read more

123FormBuilder integrates with Webhooks

WebHook will send all submitted form data from your form builder account to a custom script located on your server. Paste the URL where… Read more

Use Custom CSS to style your form

You can use your own CSS for styling forms. To start, go to the Design section of your web form and scroll to the… Read more

Can I place the label inside the field?

The label of a field can have different placement - you can place the label/field name inside the field, this making the form compact.… Read more

What features does each 123FormBuilder plan offer?

123FormBuilder is a user-friendly web form & survey builder for any type of business. There are four native service plans and custom corporate plans… Read more

What happens when I change my payment details on 123FormBuilder?

When you update your payment details, the new method or details will be used for the next charges from then on. To change your… Read more

What is the Salesforce Authentication Token and how to reset it?

Your Salesforce account has an associated Authentication Token. This is a key that changes when you change your password. In order to integrate your… Read more

Where can I find my 123FormBuilder API Key?

Important Note This version of the API was deprecated. If you still need to automate your data collection processes, and retrieve collected data or… Read more

Diamond Plan Features

Take your forms to the next level with 123FormBuilder. In this article, we present all the features provided by the Diamond plan. Account Features… Read more

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

Can't find what you're looking for?