Can form users edit delivered submissions at a later time?

Can form users edit delivered submissions at a later time?

Yes, users can edit their submissions even after they have sent them. To enable this feature, go to SettingsAdvanced and tick the option Allow respondents to edit delivered submissions at a later time.

123ContactForm edit delivered submissions at a later time

After clicking the Submit button, on the Thank You page, form users will receive a link and instructions for using it.

Edit a delivered form submission

When that link is accessed, the form opens up in a lightbox. Form fields contain the input users have provided and all content is editable. After making edits, users simply need to click on the Update Submission button to have the new content saved.

Note: Autoresponders and email notifications can be resent when users edit delivered submissions at a later time. If you enable the option of editing delivered submissions, three new checkboxes will show up: Resend confirmation message (autoresponder) every time the submission is edited, Resend notification e-mail every time the submission is edited and Open edit link in the same tab. The first does not appear unless you enable the option Send a confirmation message to the sender (autoresponder) in the SettingsNotifications section first.

By default, the link provided on the Thank You page opens in a new tab. Therefore, by selecting the Open edit link in the same tab option, you can set it to open in the same tab. Your form users may click on this link in order to bookmark it.

8 Comments

  1. Hi
    I want to check “Allow respondents to edit delivered submissions at a later time,” but it won’t let me.
    Can anyone help me with this?

    Thank you,
    Minori

    • vlad says:

      Hello Minori,
      Please try to clear your browser’s cache memory and cookies or check with a different browser if the situation changes.

      If it is the same, you can write us an email at support@123contactform.com and you can include the form’s link in your message, so we can check it.

      Thanks.

  2. Janice Pauly says:

    I am considering upgrading to your platinum plan. With that plan, if I allow a user to edit the content of the form at a later date, and the edit results in an additional cost, is the user charged only the additional cost? This assumes that the form is linked to a payment gateway. If the form does not do that automatically, do I have the ability to use some type of conditional logic to calculate only the additional cost? I don’t want the user to be charged again for prior payments.

    • vlad says:

      Hello Janice.

      When the form allows the user to edit the form at a later date, the user is only redirected to the payment gateway upon the initial submission. If the user chooses to edit the submission using the provided link, the redirect to the payment processor will no longer occur.

      If you have any other questions, please make sure to contact our Support team at support@123contacform.com, or, via our contact form.

      Thanks.

  3. jose colon says:

    Am doing this form for a subscription base website. Question i have; The form is on a members page how can i save their info and if later down the road they need to change there info example clothes size how can they comeback and change it without doing the form all over again?

    • Manu says:

      Hi Jose!

      You can do that by going to Form Settings –> Advanced.

      Once you are there, check the box that says “Allow respondents to edit delivered submissions at a later time”.

  4. […] the resending of email notifications, go to the Settings → Advanced section. Check the option Allow respondents to edit delivered submissions at a later time in case you haven’t done so yet. Then, enable the option Resend notification e-mail every […]

  5. […] To have the confirmation message resent, go to the Settings → Advanced section. The option Allow respondents to edit delivered submissions at a later time should be already enabled. All that is left to do is enable the option Resend confirmation message […]

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