Can I use the Phone field in the standard format for my country?

Custom Phone Field

Yes, you can. In your Form Editor, go to Advanced Fields and add a Phone field. Then, select in the Number Format dropdown list the format that suits your needs. If you need any other phone field format, contact us and we’ll add yours to the list.

The Phone field consists in three separate boxes. The number of digits accepted in each one is different, in accordance with each standard format.

Here are the formats supported at present:

3-3-4 (US, Canada, Mexico), 3-3-3 (Polland, Spain), 4-3-3 (Romania),4-3-4 (Quebec, UK), 4-3-7 (Italy), 4-2-8 (The Netherlands, Switzerland), 4-4-6 (Germany), 2-2-4 (Denmark), 2-4-4 (France, Australia, Brazil), 3-3-7, 3-4-4, 3-2-4, 3-2-6, 3-2-7, 3-5-4, 4-3-6, 5-3-3, 5-4-4, 2-3-4, 2-3-8, 2-5-4.

Janet Beale

I have clients in multiple countries, and the telephone number format is different in virtually each one.
how can you get around this? as customers will NOT stay to complete the form if they are having difficulty in getting their telephone number to fit into the fields.

January 03, 2017 02:57
    Vlad Raischi

    Hello Janet!

    You can create multiple Phone fields with the various formats needed, and, using conditional logic rules, show only the field with the appropriate format based on the country selected beforehand.

    For any additional information you may need please contact our Support Team via email at, or by filling out our contact form.


    February 23, 2017 10:38

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