Documentation

Can I resize the lightbox from Terms of Service on 123FormBuilder?

If the default size doesn’t meet your requirements, you can easily resize the lightbox from Terms of service field. Once your Terms of service… Read more

How to customize Address subfields on your 123FormBuilder form

Once an Address field has been added on the form, you will notice that by default, it looks like below, containing: Street address Street… Read more

Can buyers view their submitted form data in the PayPal order summary?

PayPal has got its own order form summary. Therefore, those fields cannot be changed from your 123FormBuilder account unless the Detailed invoice option is… Read more

How to show or hide form labels on a 123FormBuilder form

If you want to style your form or make it more dynamic, you can change the label placement by deciding to either show it… Read more

How to make your lightbox form auto-popup on the screen after a period of time using 123FormBuilder?

Your lightbox form can be triggered to pop up on the screen after a period of time of your choice. The user doesn't need… Read more

123FormBuilder and Enormail Integration

This integration is specially provided for our Dutch users. With this application, you can integrate your 123FormBuilder web form with your Enormail mailing lists.… Read more

Fixing Form Submissions CSV Export in Microsoft Excel

There have been some problems reported when trying to open exported CSV files in Microsoft Excel. The submissions wouldn't appear as tabular textual data.… Read more

123FormBuilder and PayFast Integration

PayFast is a payment processor for South Africa, therefore it will accept payments only in South African Rands. Setting up your PayFast integration 1.… Read more

Receive Braintree payments with your 123FormBuilder forms

123FormBuilder provides a very simple way to receive Braintree payments with your forms. You will be able to accept donations, orders, and subscription fees… Read more

How to Create an Online Quiz Form

To learn how to create an online quiz you can also check out our tutorial: https://youtu.be/54ZZUIsRIQM Test your respondents' knowledge using our online quiz… Read more

123FormBuilder and Smartsheet Integration

Smartsheet integration allows you to send form submissions to a document. All submissions for one form will appear in the same file. You can… Read more

Electronic signature with 123FormBuilder

123FormBuilder gives you the ability to create electronic forms of any kind and add electronic signatures to them. Use the Signature field to get… Read more

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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