Documentation

How to delete a form field on 123FormBuilder?

To delete a form field, access the form builder editor, click the form field, and hit the Delete button that appears on the right… Read more

Multi-Page Forms in 123FormBuilder

Multi-page forms are great to use when you need to collect a considerable amount of data from your respondents. They help form visitors feel… Read more

With 123FormBuilder you have total control over the layout of your web forms and surveys

With the form creator by 123FormBuilder, you have total control over the layout of your web forms and surveys. You can specify your form's… Read more

Essential Fields in the 123FormBuilder tool

As essential fields, you can use Text content, Short answer, Long answer, Single choice, Multiple choice, Dropdown. Thanks to the awesome drag and drop… Read more

Can I use a floating button on side of the page on 123FormBuilder?

You can choose to publish the form as a Floating Button. In the form builder, open the Form Editor and go to Publish → Embed… Read more

Can I publish my form on a Sitefinity website?

Yes, we've got a plugin for Sitefinity. Download and install it, then publish your web forms on your Sitefinity website. Here are step-by-step instructions… Read more

Does 123FormBuilder provide mobile support for forms?

Yes, our forms work on mobile devices. They are mobile responsive and work on both Android and iOS. When you set the form's width… Read more

How to publish my 123FormBuilder form with Dreamweaver?

If you edit a website in Dreamweaver, you will need to publish the form using its Javascript option (Publish - Embed form) within your… Read more

Published using the iFrame option, my form doesn’t show correctly in all browsers. Why?

In some cases, the JavaScript of your form that is generated by our form builder can't resize the iFrame and your form is hence… Read more

How to prefill form fields with 123FormBuilder?

To prefill values from Salesforce, with a predefined static link, please follow the instructions from this article: [Salesforce] Prefill Form Fields and to learn… Read more

After submission, users are taken to your Thank You page. Can I change that on 123FormBuilder?

You can redirect users to your own page. In the form builder, go to the Thank You page section and choose Redirect to a… Read more

What is the best way to publish my form?

The choice of how you publish your form depends on your needs. However, the best way to publish your form is by using Javascript,… Read more

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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