Domain Aliasing

Domain Aliasing

You can create a domain alias for the 123ContactForm domain URL, if you are a Platinum user or higher. It’s commonly referred to as domain aliasing (or domain mapping). This way, the form link you share with users will contain your own domain name and no reference to 123ContactForm. In order to set up a domain alias, you need to create a subdomain on your own domain and to add a new CNAME record to your DNS. Also, you need to be on the Platinum or Diamond service plan.

Here are step-by-step instructions on how to create a domain alias and enable it:

  • Create a subdomain on your domain, e.g. feedback.mydomain.com.
  • Add a new CNAME record to your server DNS. The change normally takes effect in several days.
    For example:
    using domain aliasing with 123ContactForm web forms
    (Please copy the line above exactly as it is, with all of the dots. Replace only feedback.mydomain.com with your own subdomain.)
  • Go to your 123ContactForm Get Code & Publish section and tick the checkbox Enabled in the Domain Aliasing subsection at page top.
  • In the domain mapping customization lightbox, type the subdomain that you will use as an alias, the one set up at the previous steps. Press Save.

Domain Aliasing

Domain aliasing is now active. The form URL has been replaced with the alias in all of the publishing options. Copy/paste the form code normally. The domain alias will be used instead of our domain name.Domain Aliasing

Related documentation:
Do domain aliasing and SSL encryption work together?

10 Comments

  1. Nerida says:

    HI,
    My domain aliasing doesn’t seem to be working. It has been over 48 hours. I have triple checked everything, and it is all the same. I set the CNAME record up for feedback.thesavingscentre.com.au and 123contactform.com and I have copied the feedback.thesavingscentre.com.au into the Domain Aliasing section of 123 forms. What am I doing wrong?

  2. Naji Boutros says:

    Does it have to be a sub-domain? Couldn’t I purchase a domain name and us that instead?

  3. Javier says:

    Hello.
    If I have a certificate SSL with a custom domain, I gess I can integrate all the security to my forms throuht 123 fomrs.Am I Right?

  4. […] Use your own subdomain as an alias for the 123contactform.com domain. Here are instructions on how to set up domain aliasing. Users will access your form builder at this URL and all form management will be done […]

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