Form Rules

Use form rules if you want to redirect to different web pages based on user input. Establish the condition and paste the URL. You can add as many redirect possibilities as necessary. You can also redirect users to a certain webpage based on the language they have selected on the form (if the feature is enabled). You’ll find the enabled languages of your form included in the condition’s dropdown list of your rule. To learn more about translations, follow our documentation here.

Redirect Rules

If you want the redirect to behave in a certain manner (e.g. redirect form visitors in a new frame), you must go the NotificationsForm User Option section, under Thank You Page and Redirects, just as you would have if you wanted to redirect all form visitors to the same web page. In Thank You Page and Redirects, enable any of the two options and use the dropdown to select how you want the redirect to behave (e.g. select in new frame (if browser allows it)). Press Save and switch back to the previous option. Hit Save again and you are done.

Learn more about how to redirect the form visitors to a certain web page by reading our documentation.

Confirmation Rules
Field Rules
Can I create advanced rules (that involve more than two fields)?

Zac Walker


Currently I am using Zoho Creator for building and maintaining a few forms via my website. I can in Zoho link Data from one form as the expected responses in another. E.g. if a customer places and order, it can retrieve the order reference based on their details (Postal address) from the orders placed.

I can also set time limits to what is available in the form. E.g Only orders placed in the last 4 weeks.

Can 123 look up into other forms to find responses like this, I am looking to convert to 123 but need to know I can implement my current operations.


November 16, 2016 05:47

    Hi Zac!

    We are very interested in finding out more information about your current flow and how exactly you would need for the form built with us to work. From the details provided thus far, the only solution that comes to mind is for you to add a JavaScript to your form. Through this, you could connect it to external services and when completing the form, certain fields can be prefilled with the proper data.

    Please contact our Support Team at and share with them the exact details of your scenario. We will then be able to come out with the best solution so that you can achieve a satisfactory result.

    Thank you!

    March 11, 2017 04:41

Hi just wondering about this feature, Does the form redirect when an option on a single question is selected, or does it redirect upon submission of the entire form?

February 23, 2015 11:34
    Olivian Stoica

    Hello Sara!

    The redirect option runs when the entire form is submitted. So let’s say you have three available choices (A,B,C). You can set a condition that if choice A is selected, the user will be redirected to a certain URL. It can be a web page or another form.

    If you need assistance or have questions, don’t hesitate to contact our Support Team at or via our contact form.


    February 24, 2015 07:19
Ian Bunch

I’d like a function whereby I can hide the header text after the next page is selected. Also the ability to add timers to individual pages within a form (3 would do)

August 29, 2014 08:23
    Olivian Stoica

    Hello Ian!

    For feature requests, please submit our suggest a feature form. Your request will be published in our Feature Requests section. There, other 123ContactForm users will be able to vote your request which will help us prioritize it in our To-Do-List.

    For more information or assistance, don’t hesitate to contact our Support Team at or via our contact form.


    September 01, 2014 09:21

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