Google Docs (Google Drive)

Google Docs (alias Google Drive) integration allows you to send form submissions to spreadsheets. All submissions for one form will appear in the same spreadsheet.

You’ll find the Google Drive application in Settings3rd Party Apps section of your form. Add the application and hit the Connect button. You’ll be redirected to a separate page to add your Google account credentials (if not logged in).

Google Docs Integration

When you check your Google Drive account after submissions were made, you will see that you’ve got a new spreadsheet with the name of your form showing each submission’s input on one row. The form data is not sent immediately, but after one to five minutes. If you change the name of the spreadsheet in your Google Drive account, the integration will no longer work properly.

Update July 6th: Until now, you had to type your Gmail address in the Google Drive application box each time you’ve added it to your web form. Starting from now, each Gmail address is saved so that you no longer need to type in the same address again, but rather select it from a drop down list (if more than one Gmail address is saved for the application within the 123ContactForm account).

The counter displayed next to the name of the Google account specifies the number of times a new token has been created. A new token is created each time you choose the Connect another account option within the dropdown and type in a Gmail address that you already used.

Google Drive integration for web forms

Our integration works very well with event registration forms and online surveys, when you need to share form entries quickly with other interested parties.

Note: Make sure the first character of the form’s name (as displayed in My Forms) is not a space, otherwise each new submission will become a separate spreadsheet in your Google Docs account.

To change both the label names and the order of the columns in your spreadsheet, you’ll need to follow these steps:

1. First, change the label names and submit your form.
2. Reorder the columns in your spreadsheet and submit the form after you are done.

Following these steps will prevent the integration from failing. Make sure you have at least one submission made between step 1 and step 2.

Related documentation:
The Google Spreadsheets integration doesn’t validate my login data. Why?
Submissions are not properly displayed in Google Docs (Drive). What to do?
My 123ContactForm – Google Drive integration fails to work. Why?


Hello! Can you please help us.

People who registered on our site, appeared in our google docs (excel doc). Now this doesn’t happen. Can you help with it, and tell why is it so, please?


March 24, 2015 12:13
    Olivian Stoica


    The form data is sent within a 5 minute-period. Have you later checked your spreadsheet to see if the information is there? If not, please contact our support specialists at or via our contact form. Specify your browser, operating system and device to help the investigation.


    March 24, 2015 02:20
Lee Appleton


I had a nicely arranged Contact form that worked very well and the columns were all very nicely arranged to coincide with some other spreadsheet. I have since renamed the google spread sheet and deleted the old one. Unfortunately now I have a spreadsheet that the columns are now very different and there is one column for every option in the fields. Is there any way I can get back to the original format (of the columns). Can I just rearrange them in the google drive.

Thanks for your time


March 02, 2015 10:09

I successfully connected 123form with my google doc and they worked about one year. But now my google doc stopped be updated. Why did it happen?

February 23, 2015 04:43
    Olivian Stoica


    We have updated the Google Docs application to Google Drive, meaning that the application needs to be removed and installed again on the form, as we no longer support the older version of the app. We have announced via email and our blog regarding these changes, but perhaps the message got spammed. May we suggest using whitelists as explained in our documentation at

    This way, you will not lose any message coming from 123ContactForm.

    For assistance or questions, don’t hesitate to contact our Support Team at or via Live Chat (9:00 AM – 5:00 PM GMT+2)

    We apologize for the inconvenience.


    February 24, 2015 08:05

i just install the google drive app. but in one of my forms i do have a four answers values(not only yes or no), but when i connected with the google drive app i only got yes or no values, need to to know why this is happening.

September 22, 2014 05:21
    Olivian Stoica

    Hello Rodrigo!

    If you use the Checkboxes field with 4 choices, each choice will represent a column in the Submissions section, as well as in your Google Drive account. The value Yes means the choice was selected by the form user, while No means that it hasn’t been selected. For Radio button and Dropdown fields, you’ll have a single column with the name of the field (header) and the name of the choice that has been selected by the form user.

    For more questions or assistance, please contact our Support Team at or via our contact form.


    September 23, 2014 06:55

i can´t connect my google drive with my surveys. i just got a blank document.


September 20, 2014 02:49
    Olivian Stoica

    Hello Rodrigo!

    Have you tried removing and adding the app again on your surveys? Please contact our Support Team via our contact form for assistance. They will get back at you as soon as possible to fix the issue.


    September 22, 2014 06:43
matias scovotti

I´ve recieved an email tha says “There was an error while sending data from the following submission to your (Google Drive) account. Form ID: 981087.” Idon´t khow which is the error. Can you help me please?

May 30, 2014 06:16

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