I don’t receive uploaded files as attachments, but as download links. Why?

I don’t receive uploaded files as attachments, but as download links. Why?

This happens when a submitter uploads files with a total size larger than 5MB. In this case, you will not receive the attachments in your mailbox, but the direct download links. Click on them to download files.

2 Comments

  1. Alina says:

    Hello, i have the same problem, but i don’t receive a link. All i see is an icon .rar file which cannot be opened. Pleas help

    • vlad says:

      Hello,

      Thank you for reaching out to us.

      Seems that your form requires further investigation, in order for us to be able to provide you with a clear answer.

      In this case, please send us an email at support@123contactform.com and add there all the details, along with the link of the form you are referring to.

      Thanks.

Leave a Reply

Your email address will not be published. Required fields are marked *