Step by step guide on PayPal integration

123ContactForm provides a very simple way to receive PayPal payments with your own PayPal payment form. You will be able to accept donations, orders and subscription fees in no time. Just follow the steps below to set up the PayPal integration for your form.

1. Create your payment form in the editor.

You can use choice fields (radio buttons, checkboxes, dropdown lists) to display the products on sale. If you wish to let submitters specify the amount they want to pay, use a Price field or a Number field (numeric validation is necessary and it’s predefined for these two fields). With 123ContactForm you can also create subscription forms for newsletters and other services.

2. In Form Settings go to Payments section. Under Payment Processors, select PayPal from the Payment gateway dropdown list and hit the Add payment gateway button. Next, you have to enter your PayPal email address and choose your preferred language from the dropdown list. Before saving your settings, enable the payment gateway on the top right corner of the box.

If you want to enable recurrent payment on your PayPal payment form, tick the option Use recurrent payment. If you want to create a donation form, tick the second checkbox – payment represents a donation. Furthermore, the payment summary from your form is sent to PayPal’s order summary page. If you want to remove it from the page, simply uncheck the Detailed invoice box from the PayPal gateway box in Payments. The feature is not available if you use recurrent payment on the form.

Donation forms cannot be set as recurrent, therefore the two options are incompatible and cannot be used together.

paypal forms

3. Set the payment details – choose currency, assign prices and perform calculations taking into account taxes or discounts, if applied. You can opt for notifications to be sent to the submitter once the transaction is completed.

4. Don’t forget to tick Enable payments for this form.

5. You are set!

Once form users select their preferred products and/or services from the PayPal payment form and submit it, they are redirected to PayPal to perform the transaction. After that, they receive the confirmation message you have created.

Easy as 1-2-3!

If you want to send additional information to the transaction page, hit the Customize button and match form fields with PayPal fields in the lightbox that appears on screen. So if your buyers do not own a PayPal account, they will not need to type in their information again. The fields will be pre-filled with the data they submitted on the PayPal payment form.

123ContactForm PayPal Integration

PayPal accepts and converts the following currencies:

Canadian Dollar Euro
British pound U.S. Dollar
Japanese Yen Australian Dollar
New Zealand Dollar Swiss Franc
Hong Kong Dollar Singapore Dollar
Swedish Krona Danish Krone
Polish Zloty Norwegian Krone
Hungarian Forint Czech Koruna
Israeli New Shekel Mexican Peso
Brazilian Real Malaysian Ringgit
Philipine Pesso New Taiwan Dollar
Thai Baht Turkish Lira
Russian Ruble

PayPal forms

Related documentation:
How can buyers see in PayPal the payment summary of the order form they filled out?
Do my clients need a PayPal account or can they pay with a credit card?
Can I create PayPal donation forms?
Can I create a PayPal order form with 123ContactForm?
Step by step guide on PayPal Pro integration
Step by step guide on PayPal Payflow integration


Hi there – we are based in NZ and want to provide a simple online order form for our retailer customers to order from a small range of items. We need to accept payment in NZ – so can any of the existing providers service the New Zealand market? Would it be possible to link to a local (NZ/AU) service such as PoliPay (direct bank transfer)?


October 03, 2016 12:33

    Hi John,

    For the moment, we do not have an integration with PoliPay. However, please check out all the Payment Gateways that we currently work with and see if any of them could help you achieve your desired result.

    If you require any further assistance, you can reach out to our Support Team at or by filling out our contact form.

    Thank you and have a great day!

    March 11, 2017 02:53
Hector Moctezuma

Hi, i have a blog with Google, i buy dominio “” and put botom PayPal but dont re direction: what can i do?
Your forms can be used here?
Are there others pay methods for my page? (Credit cards)
can you send me information to respect please?

March 11, 2015 06:40
    Olivian Stoica

    Hello Hector!

    Our online forms are integrated with PayPal payments, meaning you do not require the PayPal button on your page. You can enable the PayPal payment gateway integration in your 123ContactForm account and the form visitors will be redirected to PayPal to pay you after the form is submitted. You’ll need a Platinum plan or higher to enable the PayPal integration.

    We also provide an integration with Google Sites, so you can embed your online forms more easily on any page of your Google site.

    Find out more about our plans at

    For more information, don’t hesitate to ask our support specialists for help at


    March 11, 2015 07:15

Hi, I am from India and am using your form function on my facebook tab and would like to integrate payment option. I would be selling only in India and none of the options provided are suitable for India. How could i add a gateway suitable for India and netbanking function. Please help.

January 03, 2015 03:59
    Olivian Stoica

    Hello Gayatri!

    Unfortunately, non of our existing payment processors are supported in India. However, we plan to develop new payment integrations in the future, some which work in India. In the meantime, have a look at the other options and features our services offer.

    If you require assistance or have questions, contact our support specialists at or via our contact form. They will reply as soon as possible.


    January 05, 2015 08:04
Chris Buckland

Just wondering what end makes the difference, but will people that don’t have a PayPal account be able to pay via credit card? Or is this something I set up at paypal’s end?

September 30, 2014 08:56
    Olivian Stoica

    Hello Chris!

    People can pay you via a credit card without needing a PayPal account of their own to finish the transaction. For more information, PayPal has got a documentation regarding your question here.

    For more questions or need of assistance, don’t hesitate to contact us at Our Support Team will gladly help.


    October 01, 2014 06:23
Monique D. Martinez

I was finally able to figure out the paypal and include it to my forms. Now I am unable to specify which account I want my payments to go to. Where do I set up my account info?

August 20, 2014 08:28
    Olivian Stoica

    Hello Monique!

    To enable the 123ContactForm – PayPal integration, you’ll need to go to SettingsPaymentsMerchant Setup, tick the option Accept payments via Paypal and enter the email address associated to your PayPal account. Before saving your settings, don’t forget to tick the Enable payments for this form option, on the top-left. Without it, the integration will not work.

    For assistance or questions, please contact our support specialists at or via our contact form.


    August 21, 2014 07:50

I used a registration for event template to create forms. Everything seems to work except the PayPal payment. Despite having walk through this tutorial, but still – there is no paypal integration.

August 18, 2014 01:05
alena brooks

i am wanting to add a payment button and link my paypal, but my items are custom so the price is calculated when the order is received. is there a way to add the amount that the customer can pay after the form is submitted?

August 08, 2014 04:36
    Olivian Stoica

    Hello Alena!

    Go to the SettingsPayments section of your form and check the option Enable payments for this form, right on top. Once you have also enabled PayPal as the payment processor on your form, a Calculate button will appear on the form as well as a Purchase button (in the preview/view mode). Form users can press the Calculate button before submitting the form to view the payment summary of their order. By pressing Purchase, form users will be redirected to PayPal to finish the transaction where the payment summary will be displayed.

    Has this helped? For more assistance or questions, please contact our support specialists at or via our contact form.


    August 08, 2014 06:47

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