What is an autoresponder/confirmation message?

The autoresponder (or confirmation message) is a message that is sent to form users when they hit Submit. The autoresponder content can be anything you wish: from a simple sentence confirming that the form submission has been received successfully to a more complex message containing follow-up information or details about special promotions.

To create an autoresponder, go to the SettingsNotifications section in your 123ContactForm account. Under Form User Options, tick the checkbox Send a confirmation message to the sender (autoresponder). Now you can click on Customize to edit existing autoresponders, delete them or to create new ones. Tick the option Attach a file to this autoresponder if you want to add an attachment to your autoresponder.

Manage Autoresponders

Palvi D

I have a field “Order Id” that customer is supposed to fill up. Is is possible to add a validation rule which will check if the Order Id exists?

October 01, 2016 08:04
    Karina Kulik

    Hello Palvi,

    If you have a database where the Order ID is stored, then you could add a JavaScript code to your form. The script can verify if the Order ID exists or not in your database. You can check out more information about adding a JavaScript code to your form here.

    Please do not hesitate to contact our Support Team if you need any further guidance. You can reach them at support@www.123contactform.com or by completing our contact form.

    Have a wonderful day!

    March 11, 2017 02:43

Can I create conditional rules in my form that affect the thank you confirmation window? I don’t want an email auto respondor, but i would like my thank you submission confirmation window to change depending on what the visitor selects in the drop down on the form. Is this possible?

March 17, 2016 05:27

    Hi Ali!

    You can create conditional rules to redirect your users to different pages depending on the selections on their forms but you can’t create conditional rules that will change the Thank You page.

    March 21, 2016 08:43
Todd Smith

You should have an option to completely design an auto-response page (Shapes, colors, images, text etc.).

February 12, 2016 07:09

Como colocar essa informação no auto responders:
obrigado por entrar em contato conosco! nós entraremos em contato com você em breve.

March 11, 2015 05:28
    Olivian Stoica


    From what I understand, you want to customize an autoresponder with the text you have provided. To do this, click the Create Autoresponder button within the autoresponder lightbox. It’s located on the top left side. Type in the name and the email subject of your autoresponder, and finally the text you want in the text area on the right. You can include form fields with the help of the dropdown located above the text area. Next, save the autoresponder and make sure it is selected in the dropdown from the NotificationsForm User OptionsAutoresponder section.

    For more information or assistance, please contact us at support@www.123contactform.com

    Our support specialists will more than gladly help.


    March 12, 2015 07:12
Muhammad ishaq

hello sir www.123contactform.com is a good site i like it and this work very good

September 18, 2014 03:53

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