What is the Reference ID?

Reference ID is a very effective way of tracking form submissions (sent and received emails) concerning a particular subject. If this feature is activated, the subject of the email you receive will contain a unique identifier, based on the time stamp, e.g.: Ref: ABC-1206090399.

123ContactForm Reference ID

ABC is the code that you type in the Reference ID box in the SettingsNotificationsForm Owner Options section. It is common for all form submissions. 1206090399 is a unique number.

Reference ID has two major advantages:

  1. Each form submission has a unique identifier.
  2. You can track the communication related to a certain subject. Filter your emails by the common code.

3 Comments

  1. […] Reference ID is a unique identification number that can be included in the message subject. Find out more about the Reference ID. […]

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