Wix forms

Here is a step by step guide on how to publish 123 Form Builder web forms on Wix:

  1. Log in to your Wix account and open the HTML editor.
  2. Click on the App Market icon and select the 123 Form Builder app.

    Publish forms on Wix

  3. Hover over the app in the list and click on the Add to Site button that appears in the box.

    Add app to Wix site

  4. A simple contact form will be added to your page. Click on it to open its settings panel. Then click on App Settings to customize the form.

    Edit form settings

  5. Choose one of the available templates or start customizing it. In order to customize the template, sign up for a free 123 Form Builder account by clicking Sign up. If you already have a 123 Form Builder account, click Connect Account. You can specify the email address that will be receiving submissions in the box Email to receive form submissions.

    wix forms

  6. Depending on whether you click Sign up or Connect Account, you’ll be taken to a sign up or a log in form.

    Sign up for a 123ContactForm account

  7. Once logged in, you’ll be redirected back to the 123 Form Builder.

    wix forms

    How to use the 123 Form Builder. The 123 Form Builder app for Wix could appear complex, but once you get familiar with it, you should publish web forms fast and easy. The 123 Form Builder is the place where you can:

    • Select one of your existing web forms to be published on Wix
    • Create a new form with one of our predefined templates
    • Edit and customize an existing form
    • Choose a theme for your web form (popular, standard or one of your customized themes)
    • Establish the settings for your Wix Contacts Integration (if needed)

    Click on My Forms tab to run through your existing forms, Templates to create a new form using one of our predefined templates. To publish your form on the current Wix webpage from the My Forms section, click on the link Publish on Wix or hit Publish elsewhere if you want to publish the form somewhere else.

    You’ll see which form is selected in the Selected Form window on the right. You can edit the form at any time by pressing the Customize Form button. It will open the Form Editor in a new window.

    To access your 123 Form Builder account through the Form Builder, click on the link My Forms to view your forms, My Account to manage your account information and Support if you require assistance. If you want to log out, use the link on the top right corner.

    wix forms
    To select a theme for your form, click on the arrow next to the name of the theme, under Design. This will open a dropdown with a preview windows on the right. Here you can select one of the popular themes used by other people, a predefined theme by 123 Form Builder or one of your existing customized themes. Press on the Customize link (under the preview) to edit the theme or Apply to add that theme to your form.

    Related documentation:
    How to upgrade the 123ContactForm application for Wix?
    How to downgrade the 123ContactForm application for Wix?

Christopher MacNeil

Are the Platinum and Diamond features available on the Wix app?

February 03, 2017 06:04
    Vlad Raischi

    Hello Cristopher!

    Yes, of course. Platinum and Diamond features are available on the Wix platform.

    If you have further inquiries, please contact our Support Team at support@www.123contactform.com, or through our contact form


    February 16, 2017 11:10
Melissa Jones

Going crazy here!!!! The way that the 123 App is now displaying is not the same as it was yesterday and I cant get anything work! use to be chat people all the time now they are never here!!!

January 12, 2017 01:50

Is it possible to add an “I Agree…” checkbox to the forms with a text block stating terms of a sale? Thanks.

February 10, 2016 07:51
    Olivian Stoica

    Hello Ryan!

    I apologize for replying this late. Our Support Team can be faster reached at support@www.123contactform.com

    Regarding your question, go to the form editor and select the T.O.S field (which stands for ‘Terms Of Service) from the Advanced Fields panel on the left. It does exactly what you were looking for. You can customize the text of the text block with your terms of sale. See in our documentation to learn more about the T.O.S field here: http://www.123contactform.com/docs/advanced-fields/#tos.

    For more assistance, don’t hesitate to contact our Support Team at support@www.123contactform.com


    February 12, 2016 04:02

please i just want to confirm if 123builder form on my wix web site is free.

January 20, 2016 08:26
    Olivian Stoica

    Hello Yuheekim!

    Yes, we provide a free plan for the 123 Form Builder app on Wix if the features for this particular plan suits your needs. For more questions or assistance, don’t hesitate to contact our Support Team at support@www.123contactform.com


    January 21, 2016 11:42


Sometimes i cant select an option on the drop down menu. it grey out the choice. example i have 4 choices. when i preview it (in WIX) i cant select choice number 2. When i preview it in mobile form, i can select choice number 2 and 4. help please. thank you.

December 10, 2015 04:35
    Olivian Stoica

    Hello Syahril,

    Please contact our support team at: support@www.123contactform.com with a URL to the form that is having these issues and describing your problem.

    Our Support Team will be more than gladly help you with this issue. Whenever you need assistance, don’t hesitate to contact them.


    December 17, 2015 07:51

i want to make a form where people can unload the details and it should be automatically posted on my wixwebsite,,,,how do i do it……with all the wix app,,the info gets transferredbto my email…plz help

August 07, 2015 01:59
    Olivian Stoica


    You can view all of the entries on your form in the Submissions section. To get there, go to the My Forms link (on top of the app), select your form and hit Submissions. If you want to show them on your web page, go to Reports section and create a new report with a data table widget. Follow this link to read more about in our Knowledge Base.

    Next, read our documentation here on how to embed the report on your web page.

    You could also just redirect the form after submission to the report.

    For further assistance, don’t hesitate to contact our Support Team at support@www.123contactform.com or via our contact form.


    August 07, 2015 12:46
Ron Wells

Around and around, over and over, hour after hour and I cannot get Wix to connect to the 123 site. This should be simple but it dos not work. Cleared browser etc. The ‘Connect Account’ does not show ‘My Forms’. Wasting my time, like a lot of other people. Why don’t you fix this?

July 15, 2015 10:15

Why isn’t the form builder showing as logged in? When I am in Wix Editor to connect my 123 account and publish the form I’ve made, I log in via the App Settings and then can’t publish the form. It doesn’t connect my account in the App Settings dialogue box. WTF is going on?? So frustrating! I’ve refreshed/reloaded the pages so many times… I’m using Chrome which has never had a problem before. Why is my account not syncing on Wix??????

May 03, 2015 03:06
    Olivian Stoica


    Sorry for the late reply. The problem you are facing can be resolved by clearing the cache of your browser. As you are using Chrome, go to the Settings section of the browser and click on the Show advanced settings link. Next, click on the Clear browsing data… button and tick only the box that says Cached images and files. Hit the Clear browsing button on the bottom and refresh your Wix Editor page.

    If this still doesn’t resolve your issue, contact our support specialists via our contact form and specify the browser, operating system and device you are using.

    For further assistance, don’t hesitate to contact our Support Team at support@www.123contactform.com or via our contact form.


    May 04, 2015 06:17

i have managed to create a form….but I have failed to connect it on my wix website. Please I need some help on how to do it.

April 04, 2015 08:19
    Olivian Stoica

    Hello Lucas!

    To publish forms on Wix, you can either access the My Forms section within the 123FormBuilder app and click on Publish on Wix or you can use the My Forms tab within the the 123FormBuilder and select the form you want to publish. The green check mark means the form is published on your page. Here’s a screenshot for example.

    For further assistance, don’t hesitate to contact our Support Team at support@www.123contactform.com or via our contact form.


    April 06, 2015 06:24

My form isn’t displaying on the builder app on the wix website. keeps asking to login even though I’ve already logged in…this is too frustrating.

March 14, 2015 08:25
    Olivian Stoica

    Hello Steven!

    Please send us screenshots at support@www.123contactform.com regarding this issue.

    Please specify the operating system you are using, browser and device. Also, detail the steps that led you to this problem. Our support specialists will get back to you as soon as possible.


    March 16, 2015 07:36
Bonita Gooch

Seems like everyone is having the same problem. We’re all trying to get the form on our webpage and the instructions provided above aren’t working. After you log in, you can’t back to the place to choose the form. If you go back to the wix contact form you suggest starting with click on settings again, you can get to the choose form place but your forms don’t show up even though you just logged in.

November 14, 2014 08:21
    Olivian Stoica


    Have you managed to open the 123FormBuilder app on your website’s editor? Once it’s opened and you have successfully logged in your 123ContactForm account, close the popup that appeared right after login. The 123FormBuilder app should still be opened, but with you logged in. Select the form you want to publish under Choose FormMy Forms tab. Once the form is selected, the form should be automatically displayed on the page.


    November 14, 2014 09:11
Bonita Gooch

I have spent the past six hours trying to get a customized 123form on our page. I am beyond frustrated. I’ve read everyone tutorial on the 123 and on wix regarding this process and it’s a bunch of crap. I’m so tired of this I am ready to cancel. $4.95 a month isn’t a bargain when you spend 6 hours trying to get it to work.
I’ve created the form and all I want to do is to get it to load to my page. The so called dashboard where I’m supposed to select the form continues not to give me my forms and on the occasion that I can appear to stay logged in and it looks as though it is going to down load my forms all i get is a revolving pink wheel that never loads my forms. Pissed is to put it mildly.

November 14, 2014 05:36
    Olivian Stoica

    Hello Bonita!

    We are aware of the issue with the Wix app and are working as we speak to fix the problem in collaboration with the Wix Team. In the meantime, try to customize your form on our side and use the 123FormBuilder for Wix only to publish it on your website. Also, check if your website is set for mobile devices, as explained in our documentation here. Follow the documentation here if your form fails to display on mobile devices.

    Check your email, as one of our support specialists just replied to your message. We will get back to you as soon as the problem is fixed.

    We apologize for the inconvenience and thank you for the report.

    November 14, 2014 07:43

I ahve alreadry created the form and after I close the light box and everything the form doesn’t show to my wix page at all, I keep repeating it so many times follow all instruction and the form is still not in the page or even in the light box…
can somebody please help me


September 27, 2014 07:21
    Olivian Stoica


    Have you selected the form in the lightbox under Choose Form? Contact us at support@www.123contactform.com regarding this issue and specify what Internet browser you are using and your Operating System.


    September 29, 2014 06:30

I am trying to use the Wix app to embed a form that I have already created on www.123contactform.com. I add the app to my site, click on “App Settings”, and then click on “Connect Account” to log in. It pulls up a window and I log in. I see my list of forms that I have created. Now what? I cannot see how to choose which form of mine to add to my website.

September 04, 2014 05:41
    Olivian Stoica

    Hello Romeel!

    In the the Form Builder, look for the option Choose your form (as in the image at step 5). Use the dropdown list to select the form you want to embed to your Wix page. Once selected, the form will be automatically displayed on the page.

    If you need assistance or have questions, please contact our support specialists at support@www.123contactform.com or via our contact form.


    September 05, 2014 06:25
    Olivian Stoica

    We’ve just implemented our new design for the Wix app. You can now select and publish forms more easily directly from the 123FormBuilder. Read more in our documentation or contact our support specialists at support@www.123contactform.com to learn more about the changes.


    September 05, 2014 12:38

Estoy muy agradecida por esta plataforma, pero estoy creando un portal educativo y no logro publicar el formulario que pude crear para que los estudiantes suban sus ficheros.
cómo pueden ayudarme con esto.

Mucho agraceceré su ayuda.


September 01, 2014 01:44
    Olivian Stoica

    Hello Danys!

    Please contact our Support Team at support@www.123contactform.com regarding your issue. They will get back to you as soon as possible and assist you in any way they can.


    September 01, 2014 06:05

After registering, we want to redirect to a payment page. I entered the url to redirect to our paypal account for payment, however the form does not redirect – it just spools.

August 30, 2014 09:51
    Olivian Stoica

    Hello Kerry!

    If you want to enable payments on your form via your PayPal account, you’ll need to enable the 123ContactForm – PayPal payment integration. Find out more in our Step-by-Step PayPal Integration documentation.

    Go to the SettingsPaymentsMerchant Setup section of your form and tick the PayPal payment integration. Add the requested credentials of your PayPal account in order for the two accounts to communicate with each other. Whenever form users submit your form, they will be redirected to the PayPal page of your account to finish the transaction.

    For more information or assistance, don’t hesitate to contact our Support Team at support@www.123contactform.com or via our contact form.


    September 01, 2014 09:03

Hi there,
Do you advertise on my Wix site if I use your contact form app? Do I have to pay www.123contactform.com not to?
In theory can I add an order form with the ability to upload 4 photos?
I’d love your help and I wasn’t sure from what I had read on the website.

June 30, 2014 02:06

How do I send logged in member id in the email that is sent to me from a form that the member submits

June 11, 2014 05:19
    Olivian Stoica


    Could you be a bit more specific? Do you want to send an ID that you’ve manually assigned for each form user after they have submitted the form? If you have added an email field to your form, go to Submissions and you’ll find the email address of each submission there. You could manually contact each member or you could use an autoresponder as follows:

    1. Enable the Reference ID in Notifications. See our documentation here.

    2. In Notifications, enable the autoresponder option and create a new template where you can add a text in the message and the Reference ID with the dropdown list above. Read more about autoresponders here. Each autoresponder will generate the Reference ID of the submission in the email message.

    Has this helped? For more questions or assistance, contact our Support Team at http://www.123contactform.com/contactus.html.


    June 12, 2014 11:28
    Brandyn B.

    Hi am I able to post more than one form on a page? I want both forms I’ve created to be applied to my wix website but I am not sure if I can or if I just don’t know how.

    January 04, 2015 07:15
      Olivian Stoica


      Yes, you can publish more than one online form on your Wix website/webpage. Simply repeat the steps from the documentation above to add a new form to your webpage. Forms are added with the help of the 123FormBuilder app, so you’ll need to add another 123FormBuilder app to the webpage to include a new form. Hope this helped!

      For more information or assistance, don’t hesitate to contact our support specialists at support@www.123contactform.com or via our contact form.


      January 05, 2015 07:30
Sharon Owen

I have followed steps and skipped to step 7 but step 3 – publish form gives me several other links/options . I have tried several of them but cannot get the link/ form to appear on my website

May 11, 2014 05:49
    Olivian Stoica

    Hello Sharon!

    Once you’ve logged in your 123ContactForm account from Wix, select the form you want to add to your website from the dropdown list specified at step 5 (in the screenshot). After you have selected the form, it will automatically appear on your webpage.

    For assistance or questions, don’t hesitate to contact our Support Team at http://www.123contactform.com/contactus.html.


    May 19, 2014 06:20
สั่งของ ebay

I constantly spent my half an hour to read this weblog’s articles or reviews daily along with a
cup of coffee.

September 29, 2013 01:10
Eric Harris

This seem to be a crock. It’s first a shame that to simply edit wix’s contact form you seem to have to pay contact 123. Then just like with wix, I’m sure to erase your ad from the box requires more extortion of one’s funds. If this is how you operate don’t expect to stay in business long. Because I am sure if there isn’t already their will soon be some free website builder that allows this simple function without charging. It may have been ok if you didn’t charge first before I could even see how it looks on the preliminary wix website. Please let me know if I am wrong.

December 21, 2012 05:17

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