1. Ben says:

    I would like to store the customers credit card details through the submission form but not actually charge an amount. Once the service is completed the customer gets charged the correct amount. Is this feature available through 123 form builder?

    • Hello Ben!
      I don’t think that is possible, as 123 Form Builder is not currently PCI compliant. We do not store credit card information of any kind, the reason why we pass that kind of information directly to the payment gateway account your form is integrated with. For example, if you integrate your form with PayPal – from our payment gateways list – the payment is completed on PayPal’s checkout page.
      If you require more information on the matter, please contact our support specialists at support[at]

  2. d says:

    I want to be able to add a custom checkbox list in html, which will contain images that are to be selected for submission, however, in the html editor whatever html I put in for the checklist or checkbox list just gets ignored and translated into text without the actual checkboxes.. HELP, I just paid for the premium hoping this would be possible.

    • vlad says:


      The HTML Block can only be used to display elements, and do not elements the user can interact with.

      However, you can use imagines as choices within a multiple choice field. You will need to including the URL of the imagine you want to display as an available choice of the respective field. Just make sure that the URL ends in the .jpg or .png format, in order to properly display.

      If you require any additional assistance, please contact our Support Team at or contact form.


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