FAQ - Frequently Asked Questions
Q: What is the verification number?
A: The verification number is a tehnique of stoping bots to fill the forms. Bots cannot understand what number is shown in the verification image, so they will not be able to send the spam they want to send.
Q: Is this service really free?
A: Yes, this service is really free. We will not require any fee for using it, but we might launch some extra features that will be available only to the users that will pay a monthly fee.
Q: How many forms can I create?
A: You can create and use as many forms as you want.
Q: Can I use this only for creating contact forms?
A: No, you may use it for whatever you like, but you are required not to use it on illegal sites. Any user that will try to send spam through this site will have the account deleted and the IP banned.
Q: Do you store the messages that I receive?
A: We store the messages you receive, only if you want us to. But we will never read your messages, as you have already found out in our Terms Of Service. Message storage is ment to help you keep track of the messages you receive, and delete them from the archive when the issue is solved.
Q: Can I change my account information?
A: Sure, you can modify your account information after you login. You are asked for that information just for statistics, and to contact you in case we notice strange activity in your account.
Q: Can I make the form look like my site?
A: Yes, you can set the font size and color, the background color, and also you can display your site logo above the form. All these are to be found in the Form Setup page.
Q: What is the Reference ID?
A: The reference ID is a very effective way of tracking emails received and sent on the same problem. If this feature is activated, the subject of the email you receive will contain a unique identifier, based on the timestamp, eg: (Ref: FRM-1206090399). This way, when you want to check all communcation on that issue, you will search for (Ref: FRM-1206090399) in your email client, and will find all the emails on that issue.